SQ Clothing | Customer Care & Support

Welcome to SQ Clothing Customer Support. Our team is dedicated to assisting you with order inquiries, sizing consultations, domestic delivery tracking, and 15-day product exchanges. Explore our guidelines below or get in touch directly with our support team.

Introduction

SQ Clothing offers premium handcrafted streetwear and apparel rooted in authentic Indian craft traditions. Our customer care team is here to assist you throughout your shopping journey, from order placement to post-delivery inquiries.

General Description

Our block print collections are handcrafted by traditional craft persons in rural India, resulting in each product being unique and slightly different from each other. An irregular weave, print, or stitch should not be taken as a defect, as handcrafted products celebrate artisanal authenticity.

Using SQ Clothing Products & Wash Care

To maintain the quality and longevity of our handcrafted block print garments: hand wash gently or dry clean only, use mild detergent, dry in shade, do not bleach, and avoid spraying perfume directly onto the fabric.

Returns & Exchanges

SQ accepts exchange of item(s) within 15 days of delivery for domestic online orders. Returns and exchanges are strictly Not Eligible if the SQ Tag loop seal is broken or tampered with, or if the product has been worn, washed, altered, or damaged. For size issues, customers courier the item back, and SQ covers one-way shipping for the replacement. SQ does not offer refunds; eligible issues are resolved via exchange.

Privacy Policy

We safeguard your personal and payment details under industry-standard security protocols. Your details are strictly used to fulfill domestic shipments, handle exchanges, and deliver order updates.

Liability & Warranty

At SQ we stand firmly behind the quality of our craftsmanship. Natural variations in artisanal block printing or hand-loomed weave are intrinsic to handmade goods and do not constitute manufacturing faults.

Changes to Terms

SQ Clothing reserves the right to revise or update our policies and website terms at any time. Any changes take effect immediately upon being posted on our official website.

Contact Information

For questions regarding your order, size exchanges, or wash care, please reach out to us: